Office Hours:
Monday: 9:00 a.m. - 3:30p.m.
Tuesday: 8:30 a.m. - 4:30 p.m.
Wednesday: 9:00 a.m. - 4:30 p.m.
Thursday: 9:00 a.m. - 3:30 p.m.
Friday: 9:00 a.m. - 3:30 p.m.


OBSTETRICS • GYNECOLOGY • FAMILY PRACTICE
Patient Forms
  • Patient Registration
    PDF doc to print or complete electronically
  • Notice of Privacy Practices

              PDF doc

  • Release of Information Authorization from the office of CCCW (to authorize another provider to obtain your records from CCCW)
    PDF doc to print or complete electronically
  • Release of Information Authorization to the office of CCCW (to authorize CCCW to obtain your records)
    PDF doc to print or complete electronically

 

Group Pregnancy

Imagine . . . having two hours to spend with your health care provider at each visit.

Imagine . . . becoming friends with other expectant moms as you meet together for seven months.

Imagine . . . going for your prenatal check-up and beginning your appointment exactly on time.

Imagine . . . learning to take better care of yourself and your family.

Imagine Centering Pregnancy!

 

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CCCW Policy

  • OUTSTANDING BALANCE:  We urge you to keep your account current to avoid any misunderstandings with our office.  All account balances past due over 120 days will be sent to an outside agency for collections.  At that point, the account is out of our hands.  If you need to make special arrangements, it is your responsibility to contact Commonwealth Medical Management (CMMS) before your account is sent to an outside agency.  Accounts sent to an outside agency/Attorney will be assessed 33% to the total balance plus any additional cost, court or legal fees that may occur as a result of your delinquency.  In the event your account is sent to an outside agency, you may be suspended from the practice and no additional appointments will be scheduled until your account has been cleared. If your account is forwarded to an outside agency, you may also run a risk of being discharged from the practice and be required to transfer your care to another provider.
  • FINANCIAL POLICIES AND PROCEDURES:  Complete Care Center for Women is dedicated to providing you the most efficient care and service possible. Your understanding of our financial policy is an essential element of your care and service. If you have any questions regarding any aspect of our policy, please feel free to present your question to any member of our staff. Full payment is due at the time of service. If you have insurance, and have signed an “Assignment of Benefits ” statement, we will bill your insurance carrier for you if we are a contracting provider with your plan. We believe that all patients who come to this office deserve the best medical care that can be provided. In order for us to provide you with the highest quality medical care and current technology, we must insure that we are able to meet the expenses necessary to operate this facility. To ensure that these expenses are met, we provide you with this agreement to acquaint you with our financial policy.
  • PAYMENT AT TIME OF SERVICE:  As a courtesy, we will bill your insurance for all office visits. Although we file insurance claims as a courtesy to you, you are still responsible for payment of services regardless of the a mount your insurance pays. We ask that you pay any portion not covered by your insurance due to deductible or co-payment on the day of service, unless other wise specified in the policies of Complete Care Center for Women. This includes all office visits, procedures, and injections.


If you are unable to pay your co-pay or co-insurance, you may be asked to reschedule your appointment unless other arrangements have been made with the Office Manager prior to your scheduled appointment. Please remember... Your insurance coverage is a contract between you and your insurance company and not a substitute for payment.

Under special circumstances, payment arrangements can be made. These arrangements are made with the Office Manager prior to you being seen. Our office may set this up for you as a courtesy depending on the circumstance. You will be sent a monthly statement. However, it is your responsibility to know your monthly due date, which will be determined at the time your payment arrangement is contracted. After one missed payment, your arrangement will be voided and the account will be sent to an outside agency for collections.

 

  • APPOINTMENT POLICY:  We will work hard to accommodate appointments that fit your schedule and medical needs. We ask that you let us know about cancellations or changes twenty-four hours in advance. Habitual missed appointments are grounds for dismissal from the practice.

Failure to contact the office within 24 hours of your scheduled appointment to either cancel or reschedule, will result in a no show fee of $50 for the missed appointment.

  • BILLING PROCEDURE:  Once your claim/s are filled with your insurance company and payment or denial is received, you will receive a statement informing you of the balance you are responsible for paying. If there is a remaining balance due after your insurance carrier pays, you have 30 days to make payment on the invoice. Payment arrangements can be made for special circumstances by contacting Commonwealth Medical Management (CMMS) at (804)740-8000 or the number printed on your statement within 15 days of the receipt of the invoice. It is your responsibility to make contact with CMMS to make special arrangements.

Any accounts past due over 60 days will receive a late fee of $25 and a monthly finance fee of 2% per month on the total balance.

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What to Bring to Your First Visit

To better understand your medical history and the treatment you have had to date, it is vital that you bring several items to your first appointment.

New patients should bring their:

Medical records
Knowing your medical history and what treatments you have had to date is necessary. Have your doctor make copies of your medical records (hospitalizations, office visits and treatments) and bring them with you.

Referring physician information
Your Obstetrician/Gynecologist will want to consult with your primary care and/or referring physician/s regarding your care to share the findings so that you may be offered the best course of treatment. Please bring the addresses and phone / fax numbers of your primary care and/or referring physicians with you to your first appointment.

Medications
Any medications that you are taking should be brought with you to your first appointment, or at least a listing with dosages.

Insurance pre-authorization form and ID card
Your health care insurance coverage may have been discussed before you arrive, but please bring your health insurance ID card, along with your referral pre-authorization form and photo ID, such as a driver's license.

New OB Patients:

Medical History
Be sure to bring your complete medical history information to your first prenatal appointment. This may be records from your previous pregnancies, surgeries or anything you think your doctor might want. If this is not your first prenatal visit then be sure to let your practitioner know if anything has changed in your medical history since your last appointment.

List of Medications
No matter what you're taking medications for, be sure to bring an updated list to your prenatal visits. This should also include any medications prescribed by someone other than your doctor. You will also want to bring in a list of any vitamins or herbal supplements you're taking as well.

Questions You May Have
It never fails that as soon as you're alone in the exam room, you remember all of the questions you had before your appointment. Keep a piece of paper handy and write the questions down as you think of them between appointments. This helps you remember the questions and gives you a place to write some answers as well.

Your Husband or a Friend
Bringing another set of eyes and ears, particularly to key appointments like when you first hear the heart beat or during any prenatal testing, can be a big help. They can remember things you may have forgotten to write down as well as be a witness to your joyful moments.

An Open Mind
Remember, your doctor has a lot of knowledge on the subject of pregnancy, labor, birth and babies. That is why you chose them to be your partner in your prenatal care decisions. If you have questions or want things done a certain way, be sure to discuss these with an open mind. Be open and receptive to their ideas and opinions.